Built by people who think great support should grow your business.
We are the team behind HelpCenter.io. We built HelpCenter.chat because the answers you already wrote should reach your customers the moment they ask, and turn a good experience into a loyal one.
The answers were already there.
For years we helped teams build great help centers. And we kept seeing the same thing: the content was excellent, but customers still opened a chat and waited for a human to retype an answer that was already published. Every one of those waits was a chance to win or keep a customer, missed.
AI changed what was possible, but most AI chat tools ask you to start over, building intents and flows from scratch. That felt backward. You already have the answers. So we built a chat that reads your help center and answers from it, with sources, and hands off cleanly when a human is needed.
AI that helps your team, not one that replaces it.
We do not think AI should replace your knowledge base or your people. We think it should make both more valuable. Our planned AI agent, Orelvi, will answer from connected articles and hand over when it cannot help. AI is not available in this first release. Your team spends its time where it matters, and your help center stays the source of truth.
Founder-supported, the way HelpCenter.io always has been.
HelpCenter.chat comes from the same small team that has supported HelpCenter.io customers for years. You can still reach the people who build the product. That does not change as we grow.
Talk to us.
Questions about the product, the bundle, or moving over from another tool? We would genuinely like to hear from you.