Fast, friendly replies are what make customers stay.
Chat and your team in one inbox built for quick replies. Assign, tag, and resolve without the ceremony of a heavy ticketing system, so every customer feels looked after. Start free.
2 seats and 100 conversations a month, free forever.
Find the conversation that needs you.
Saved views sort the noise: your inbox, unassigned, mentions, snoozed, closed, and all. The list sorts by who has waited longest, so the right conversation is always on top. Search and filter when you need something specific.
Built for the fast reply.
Hit reply and send. Drop in a saved reply for the questions you answer all day, with variables that fill in the customer's name. Insert a help center article in a click. Switch to a private note to mention a teammate, and they get pinged without the customer seeing a thing. Keyboard shortcuts for assign, resolve, note, and reply keep your hands off the mouse.
No more "wait, are you on this one?"
The list updates live as messages arrive and conversations get assigned. When a teammate is already typing in a conversation you opened, you see it, so two people never send the same reply. Presence, typing indicators, and assignment all happen in real time.
Know who you are helping.
The details pane shows the contact's profile, attributes, recent conversations, and a live activity timeline, right next to the thread. No tab-switching to work out who you are talking to.
