HelpCenter.chat
Your help center. A direct line to your team.
HelpCenter.io holds your published answers. HelpCenter.chat gives customers a way to ask the next question.
Two products that work together
Connect your HelpCenter.io account from your chat workspace, choose a help center you can access, and let visitors search its published, publicly accessible articles in the messenger.
Workspace owners and permitted teammates control the connection. Private, restricted, and unpublished content is excluded from customer-facing chat knowledge.
Start freeBring your existing help center
Connecting does not change your HelpCenter.io subscription or move your billing. Sign in and approve access through HelpCenter.io; your password is never shared with the chat app.
Start with human support
Your chat workspace includes two seats and 100 new conversations each month. You do not need a paid knowledge base to use human chat.
Your help center and chat, together.
A bounded Orelvi trial is available with a current, connected knowledge base. Monthly bundles are available and save 20% on both product lines. Choose an eligible help center in your chat workspace before purchasing. Existing HelpCenter.io subscriptions continue on their current terms.